Furnished tourist accommodation

The tourist accommodation business is regulated, so there are a few administrative and tax formalities to comply with.
Below you will find the main procedures* and useful contacts for your holiday let business.
* non-exhaustive list

Obligations towards the local authority

Case 1: This is my main residence, which I would like to let out from time to time:
As a reminder, a main residence is one that is occupied by the owner for at least 8 months a year.
At present, there is no requirement to register with the local council, but you cannot let your property for more than 120 days a year.
Although you are exempt from the registration requirement, you are still required to declare your tourist accommodation activity for the collection of tourist tax and to provide all the necessary information to create a TOURINSOFT record (tourist information system) for your accommodation. They must then complete the declaration form in accordance with Article L-2333-43 of the General Code of Local Authorities:

Case 2: a furnished holiday let in a second home
You are required to register your holiday let with the town hall:
The City of Lourdes has set up a quick and easy registration system via a dedicated, secure platform:
1. Create your accommodation provider account:
https://lourdes.consonanceweb.fr  
2-Register your holiday let: you will automatically receive a registration receipt by email, including the registration number for your holiday let, which is required by online booking platforms (Airbnb, Booking, Abritel, etc.)

The Tourist Office then records this information so that it can be entered into the tourist tax management software. The accommodation provider is issued with login details for the accommodation providers’ platform so that they can submit their monthly tourist tax returns online.

NB: The new law will come into force shortly. The identification number will become compulsory in all local authorities across France and for all types of accommodation (second homes or main residences). A national online declaration system for holiday lettings will be introduced and will come into force by 20 May 2026 at the latest. Further details are expected in the coming months via a decree regarding the practical arrangements for implementing this system, and we will be sure to keep you informed.

Declaration to the authorities

Registering your business and obtaining a SIRET number
Any property owner starting a business as a professional (LMP) or non-professional (LMNP) furnished accommodation provider, or as a bed and breakfast provider, must, within 15 days of commencing their business, submit an online declaration of business formation or commencement of business viathe Business Formalities Portal(GFE).
This procedure enables you, in particular, to:
obtain a SIRET number to be included on their supplementary income tax return
to publicise the existence of the business and to specify the chosen tax regime…

Have your accommodation classified and/or certified

The classification system for collective accommodation covers hotels, campsites, residential leisure parks, tourist residences, holiday villages and hostels. Tourists are becoming increasingly discerning, and star ratings remain an important and universal benchmark. France has therefore decided to improve its classification system by bringing it more closely into line with customer expectations and international practices. (source: Atout France)
The classification is valid for 5 years.

*The classification process for a furnished holiday let:
Visit the Atout France website to find out everything you need to know about the classification system: the principles of classification, the procedure, and the relevant legislation and reference documents:https://www.classement.atout-france.fr/le-classement-des-meubles-de-tourisme 

5 good reasons to get yourself listed

  • A fixed and straightforward tourist tax rate to apply.
  • More favourable tax terms:http://https ://www.impots.gouv.fr/particulier/les-locations-meublees
  • A guarantee of quality and reliability for your accommodation, for both domestic and international guests,
  • Free membership of the Agence Nationale pour les Chèques-Vacances (ANCV).
    You will then be able to accept a secure and advantageous payment method for guests: holiday vouchers.
  • Free promotion and marketing: The Tourist Office promotes and markets classified and/or certified accommodation located within its area of responsibility. Find out everything you need to know aboutthe ELLOHA Marketplace

Rating agencies

CLEVACANCES 
10 Avenue du Maréchal JOFFRE, 65100 LOURDES
05 62 56 70 95
[email protected]

GITES DE FRANCE
05 62 34 31 50
[email protected]

GAVARNIE VALLEYS TOURIST OFFICE 
15 Place de la République, 65400 Argelès-Gazost
Khédidja Zahraoui
05 62 92 71 31 / 06 10 38 58 28
[email protected]

Tourist tax

Any accommodation provider whose property is situated in Lourdes is required to submit a monthly declaration of the tourist tax collected from their guests, at the rate corresponding to their classification level.
View the leaflet explaining the tourist tax online by clicking here.
The City of Lourdes has set up a system to enable you to declare the tourist tax quickly and easily via this dedicated, secure platform.
https://lourdes.consonanceweb.fr 
Would you like to set up your declarant account?
You must first register your accommodation with our services

Police records

Anyone who lets out tourist accommodation (whether on a commercial or non-commercial basis) to a guest of foreign nationality must ensure that the guest completes an individual police registration form (including nationals of the European Union).
This form must be kept for six months and forwarded to the police or gendarmerie only upon their request.
Find out more about police registration forms

CSR approach

Corporate Social Responsibility (CSR) has become a key issue for the tourism sector, combining economic development, environmental protection and social commitment. Adopting a CSR approach enables tourism businesses to balance performance with a positive impact by meeting the growing expectations of travellers and local stakeholders.

🔵 Economic Pillar: Ensuring sustainable and ethical growth (transparency, responsible innovation, sustainable profitability).
🟢 Environmental Pillar: Reducing the ecological footprint (resource management, biodiversity, renewable energy).
🟠 Social Pillar: Promoting well-being and equity (working conditions, diversity, impact on communities).

The Lourdes Tourist Office has been supported by the consultancy firm Linéa in implementing a CSR policy within its organisation. This has enabled it to draw up itsvery first action plan.

The Lourdes Tourist Office also aims to set an example in terms of sustainable development in the region and offers its support to local tourism stakeholders wishing to adopt this approach.

For more information on CSR, visit the CRTL’s professional website:
https://pro.tourisme-occitanie.com/engagements-prioritaires/tourisme-durable/j-engage-ma-structure/la-responsabilite-societale-des-entreprises/ 

Your contact

I am your dedicated contact in Lourdes.
Please don’t hesitate to get in touch!

Laura NEVEUX
Tel: 05 62 42 77 40
Email: [email protected]