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Bed and breakfast

I’m opening my bed and breakfast

What is a bed and breakfast?

Running a bed and breakfast means:

Welcoming guests and letting them a furnished room with access to a bathroom and toilet.
Providing breakfast.
Carrying out a commercial or agricultural activity, either year-round or seasonally.
Limiting the number of rooms to 5 and the number of guests to 15 at any one time.
Registering with the local council and obtaining a licence before starting the business.

Administrative obligations

Registration at the town hall
Registration is compulsory using formCerfa 13566*03.
The form must be sent to the Lourdes Tourist Office.
Lourdes Town Hall will send you a stamped receipt for your declaration.

Follow-up and support 
Once the declaration has been made, you can make an appointment with Delphine to follow up on your application.
She will assist you with registering tourist accommodation and listing it online.
Contact: [email protected]

Additional administrative procedures 
Find out about all the steps you need to take before opening your guesthouse:https://www.service-public.fr/particuliers/vosdroits/F17452

Registration with the French authorities: Obtaining a SIRET number

All accommodation providers must register their tourist accommodation business.
Accommodation providers starting a business as a professional (LMP) or non-professional (LMNP) furnished letting operator, or as a bed and breakfast provider, must, within 15 days of commencing their business,submit an online declaration of business formation or commencement of business via the Business Formalities Portal (GFE).
🔹 This process enables you, in particular, to:
To obtain a SIRET number to be included on your tax return.
To register your business and choose your tax regime.

RSE illustration
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RSE illustration

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Office de Tourisme de Lourdes

CSR approach

Corporate Social Responsibility (CSR) has become a key issue for the tourism sector, combining economic development, environmental protection and social commitment. Adopting a CSR approach enables tourism businesses to balance performance with a positive impact by meeting the growing expectations of travellers and local stakeholders.

🔵 Economic Pillar: Ensuring sustainable and ethical growth (transparency, responsible innovation, sustainable profitability).
🟢 Environmental Pillar: Reducing the ecological footprint (resource management, biodiversity, renewable energy).
🟠 Social Pillar: Promoting well-being and equity (working conditions, diversity, impact on communities).

The Lourdes Tourist Office has been supported by the consultancy firm Linéa in implementing a CSR policy within its organisation. This has enabled it to draw up itsvery first action plan.

The Lourdes Tourist Office also aims to set an example in terms of sustainable development in the region and offers its support to local tourism stakeholders wishing to adopt this approach.

For more information on CSR, visit the CRTL’s professional website:
https://pro.tourisme-occitanie.com/engagements-prioritaires/tourisme-durable/j-engage-ma-structure/la-responsabilite-societale-des-entreprises/ 

Tourist tax

Any accommodation provider whose property is situated in Lourdesmust declare the tourist taxcollected from their guestson a monthly basis, at the rate corresponding to their classification level.

The tourist tax guide is available here:Link to the guide
The City of Lourdes provides a secure, dedicated platform to facilitate the declaration and payment of this tax.
Access the platform:lourdes.consonanceweb.fr
Set up a declarant account: Before accessing the platform, your accommodation must be registered with our services.

Getting your guesthouse accredited

Bed and breakfasts, unique accommodation or light leisure dwellings (HLL) cannot be officially classified, but they can be awarded a quality label.

Why should you apply for aquality mark for your accommodation?
A guarantee of quality and reliability recognised both nationally and internationally.
Free promotion and marketing: the Tourist Office promotes classified and/or certified accommodation within its area of responsibility. Find out more about the ELLOHA Marketplace

How do you obtain a label? 
Various brands and labels are available to promote your accommodation:
🏡 Gîtes de France
🔑 Clévacances
🌟 Destination Excellence
🚴 Accueil Vélo
A comprehensive list of available labels can be found on the CRTL website:Guide to Labels published by the CRTL 

Obligations relating to SACEM and SPRÉ

All operators of tourist accommodation (holiday cottages, furnished lettings, guesthouses) who provide their guests with a television or radio must register with SACEM and SPRÉ.
Further information:SACEM website 

Police records

Anyone who lets out tourist accommodation (whether on a commercial or non-commercial basis) to a guest of foreign nationality must ensure that the guest completes an individual police registration form (including nationals of the European Union).
This form must be kept for six months and forwarded to the police or gendarmerie only upon their request.
Find out more about police registration forms

C P Meyer Ae Medias 1 58
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C P Meyer Ae Medias 1 58

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Pierre Meyer

Your contact

I am your dedicated contact in Lourdes.
Please don’t hesitate to get in touch!

Laura NEVEUX
Tel: 05 62 42 77 40
Email: [email protected]