Legal notices
Article 1 – Legal notices
1.1 Website (hereinafter ‘the website’):
Lourdes Tourist Office
1.2 Publisher (hereinafter “the publisher”):
The Lourdes Tourist Office, a public industrial and commercial organisation, is represented by Ms Francine GILES in her capacity as Director, SIRET No. 42157462500016
Telephone number: 05 62 42 77 40
Email address: [email protected]
1.3 Web Host (hereinafter “the Web Host”):
The website www.lourdes-infotourisme.com is hosted by RACCOURCI Agence Web, whose registered office is situated at 14 Avenue de Copenhague, 17000 LA ROCHELLE.
1.4 Data Protection Officer (DPO):
A Data Protection Officer: Eric BARBRY, [email protected], is available to answer any questions you may have regarding the protection of your personal data.
Article 2 – Access to the website
Access to and use of the website are restricted to strictly personal use. You undertake not to use this website or the information or data contained therein for commercial, political or advertising purposes, or for any form of commercial solicitation, including, in particular, the sending of unsolicited emails.
Article 3 – Website content
All trade marks, photographs, texts, comments, illustrations, images (whether animated or not), video clips, sounds, as well as any computer applications that may be used to operate this website and, more generally, all elements reproduced or used on the website are protected by the applicable intellectual property laws.
They are the full and exclusive property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the publisher’s prior written consent, is strictly prohibited. The fact that the publisher does not take legal action immediately upon becoming aware of such unauthorised use does not constitute acceptance of such use or a waiver of the right to take legal action.
Article 4 – Management of the website
For the proper management of the website, the publisher may at any time:
suspend, interrupt or restrict access to all or part of the website; restrict access to the website, or to certain parts of the website, to a specific category of internet users;
remove any information that may disrupt the functioning of the website or that contravenes national or international laws;
suspend the website in order to carry out updates.
Article 5 – Liability
The publisher shall not be held liable in the event of any failure, breakdown, difficulty or interruption in operation preventing access to the website or any of its features.
You are solely responsible for the equipment you use to connect to the website. You must take all appropriate measures to protect your equipment and your own data, in particular against virus attacks via the internet. You are also solely responsible for the websites and data you access.
The publisher shall not be held liable in the event of legal proceedings brought against you:
arising from your use of the website or any service accessible via the internet;
as a result of your failure to comply with these terms and conditions.
The publisher is not liable for any damage caused to you, to third parties and/or to your equipment as a result of your connection to or use of the website, and you waive any right to take legal action against the publisher in this regard.
Should the publisher become the subject of out-of-court or legal proceedings as a result of your use of the website, it may take action against you to seek compensation for all losses, sums, orders and costs that may arise from such proceedings.
Article 6 – Hyperlinks
The publisher authorises users to set up hyperlinks to all or part of the website. Any such link must be removed upon simple request by the publisher.
Any information accessible via a link to other websites is not published by the publisher. The publisher has no rights over the content contained in such links.
Article 7 – General website information (legal notices, Terms and Conditions of Sale, Terms of Use, General Terms and Conditions, etc.)
The Lourdes Tourist Office may process your personal data in accordance with the applicable regulations and its personal data protection policy for its customers, partners and prospective clients, which is available here (insert a hyperlink or copy and paste the URL depending on the form’s format).
Article 8 – Right of access, rectification and removal of your data
In accordance with the regulations applicable to personal data, users have the following rights:
the right of access: they may exercise their right of access to find out what personal data is held about them by writing to the email address set out below. In such cases, before this right is exercised, the Platform may request proof of the user’s identity in order to verify its accuracy;
the right to rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated;
the right to erasure: users may request the erasure of their personal data, in accordance with applicable data protection laws;
the right to restriction of processing: users may request that the Platform restrict the processing of their personal data in accordance with the circumstances set out in the GDPR;
the right to object to the processing of data: users may object to their data being processed in accordance with the circumstances set out in the GDPR;
the right to data portability: users may request that the Platform provide them with the personal data they have supplied so that they may transfer it to another Platform.
You may exercise this right by contacting us at the following address:
Lourdes Tourist Office
Place du Champ Commun
65100 LOURDES
Or by email at: [email protected]
You may also contact our Data Protection Officer: Eric BARBRY, [email protected], who is available to answer any questions you may have regarding the protection of your personal data.
All requests must be accompanied by a photocopy of a valid, signed identity document and must state the address at which the data controller can contact the data subject. A response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.
Furthermore, following the enactment of Law No. 2016-1321 of 7 October 2016, individuals who so wish may make arrangements regarding the handling of their data after their death. For further information on this subject, please visit the CNIL website: https://www.cnil.fr.
Users may also lodge a complaint with the CNIL via the CNIL website: https://www.cnil.fr.
We recommend that you contact us first before lodging a complaint with the CNIL, as we are here to help resolve your issue.
Article 9 – Marketing communications
You may receive commercial offers from the publisher. If you do not wish to receive these, please notify us by email at the following address: [email protected].
Your data may be used by the publisher’s partners for marketing purposes; if you do not wish this to happen, please notify us by email at the following address: [email protected].
If, whilst browsing the website, you access any personal data, you must refrain from any collection, unauthorised use or any action that may constitute an infringement of individuals’ privacy or reputation. The publisher accepts no liability in this regard.
Data is retained and used for a period in accordance with current legislation.
Article 10 – Photographs and product representations
Product photographs accompanying their descriptions are not contractually binding and do not commit the publisher.
Article 11 – Governing law
These terms and conditions of use of the website are governed by French law and are subject to the jurisdiction of the courts of the publisher’s registered office, subject to any specific jurisdiction provided for by a particular law or regulation.
Article 12 – Contact Us
If you have any questions or require information about the products featured on the website, or regarding the website itself, please send a message to the following address: [email protected]